Indian Journal of Pharmacy and Pharmacology (IJPP) open access, peer-reviewed quarterly journal publishing since 2014 and is published under auspices of the Innovative Education and Scientific Research Foundation (IESRF), aim to uplift researchers, scholars, academicians, and professionals in all academic and scientific disciplines. IESRF is dedicated to the transfer of technology and research by publishing scientific journals, research content, providing professional’s membership, and conducting conferences, seminars, and award programs.
Author Details :
Volume : 7, Issue : 4, Year : 2020
Article Page : 222-225
Background: Corona Virus Disease (COVID-19) was declared as Global Pandemic by W.H.O. on 11th March 2020. As nationwide lockdown was imposed from 21st March 2020 in India, teleconsultation project known as eSanjeevani: Stay Home OPD” was launched by Honourable Union Health Minister. This facility was also started by the Department of Health & Family Welfare, Govt. of Himachal Pradesh at our center; Dr. Rajendra Prasad Govt. Medical College (Dr. RPGMC), Kangra at Tanda from 20th April 2020 onwards.
Aim & Objective: To analyse the parameters influencing teleconsultation service from the perspective of
patients during Covid-19 pandemic.
Materials and Methods: This cross-sectional descriptive study was conducted through a semi-structured 10-point feedback questionnaire. The feedback was collected telephonically. A total of 131 responses were noted and analysed accordingly.
Results: Out of 131 patients, 71 (54%) were males and 60 (46%) were females. All of them 131 (100%) accepted the legibility of e-prescription, and the majority (91%) of them were comfortable in procuring (downloading) the same. (83%) respondents preferred teleconsultation services over conventional OPD based services and (98%) patients also recommended teleconsultation platform to others.
Conclusion: Mean rating score was 8.9±1.04 out of 10 which clearly shows that majority of patients were satisfied with teleconsultation services availed by them through Dr. RPGMC Tanda hub.
Keywords: COVID- 19, Pandemics, Remote Consultation, Patient Satisfaction, Electronic Prescribing, eSanjeevni OPD.
How to cite : Negi A K , Patiyal N , Guleria K S D S , Kanwar V , Kansal D , Perception of patients getting teleconsultation in an e-OPD during Covid pandemic. Indian J Pharm Pharmacol 2020;7(4):222-225
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